Privacy Policy and Terms of Use

Who are we?

Byte IT, obrt za usluge (a Croatian sole proprietorship), Kupinec 114, Klinča Sela, operates the website https://byte-it.hr.

Hereinafter, the service provider = Byte IT, we

Hereinafter, the client = the User, you.

What is personal data and which of your data do we use?

Under the General Data Protection Regulation (GDPR), personal data is any information relating to an identified or identifiable individual. Byte IT uses the data you enter into our web forms: your first and last name, contact details and any other information you enter into the form.

Data you provide through our web forms is given to us voluntarily, with your consent.

How do we use your personal data?

We use the personal data you have voluntarily provided to publish images, notices, activities and services of Byte IT, to improve our services and to protect legitimate interests (for example, when this is necessary to carry out security measures).

You have the right at any time to request access to your personal data and to request its modification, correction or deletion. You can reach us at info@byte-it.hr.

What are cookies and what are they used for?

Our website uses cookies. Cookies are small text files stored locally in your web browser's cache that make browsing more convenient.

To measure traffic we use Umami, an analytics tool running on our own server. Umami does not set cookies, does not store IP addresses and does not track visitors across other websites — it records only aggregate data (which pages were visited, from which kind of device and from which country), so we do not ask for consent for it. Google Tag Manager and Google Ads are loaded only if you allow them in the cookie settings.

If you arrived on the site through a Google ad, we record only that fact (without the click identifier) along with your enquiry, so we know how many enquiries come from ads.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights do you have over your data?

If you provided data when contacting us through the contact form, you can request that we delete it. This does not include data we are obliged to keep for administrative, legal or security purposes.

Terms of use

By accessing this website, you accept all of its rules and terms of use. We reserve the right to change and modify the terms of use at any time. Changes take effect from the moment they are published. The User is obliged to read the terms of use regularly and, by accessing the website, is deemed to be familiar with them.

A service enquiry sent by the User through the form on the services page or the contact page at https://byte-it.hr is considered part of this Contract. The details of the service are agreed in writing by email. All written correspondence between the User and Byte-IT is considered part of the Contract.

Subject and commercial purpose of the Contract

The subject and commercial purpose of the Contract is the purchase of a selected product through the byte-it.hr website against payment of the corresponding fee — the price of that product or service. The Contract is concluded by means of distance communication (a distance contract), namely through printed promotional messages with an order form, by telephone with or without human intermediation, and over the Internet.

The Contract enters into force and becomes binding when the User accepts Byte-IT's offer and Byte-IT issues the User an invoice based on payment of the offer; the Contract runs from the invoice date.

Website content

The User is solely responsible for the content of their website; Byte-IT can in NO way be held responsible for the content of the User's website or for the consequences of its use.

Website content is supplied exclusively by the User. Byte-IT is not obliged to proofread texts or translate them into foreign languages unless this is included in the agreed service package. Supplied content is entirely the property of the User, and the User is fully responsible for it. If the User supplies content protected by third-party copyright to which the User holds no rights of use, Byte-IT may refuse to publish it; if such content was published without knowledge of the copyright, the User is liable for the consequences.

Right of withdrawal from the Contract

To exercise the right of withdrawal from the Contract, the User must inform Byte-IT of the decision to withdraw before the withdrawal period expires, by an unequivocal statement sent by post (to Byte-IT, Kupinec 114, Klinča Sela, 10450 Jastrebarsko, Croatia) or by email to info@byte-it.hr, stating your first and last name, address, telephone or fax number, or email address.

The withdrawal period is 14 (fourteen) days from the day the Contract is concluded.

If the User withdraws from the Contract, all payments received from the User will be refunded without delay and no later than 14 (fourteen) days from the day Byte-IT receives the User's withdrawal decision. The refund will be made using the same means of payment the User used. If the User agrees to a different refund method, the User bears no costs for the refund.

If, at the User's request, performance of the service began during the withdrawal period, the User must pay Byte-IT an amount proportionate to what was delivered up to the moment the User informed Byte-IT of the withdrawal.

Terms and purchase procedure

The main characteristics of the service, method of use, prices, special offers and benefits, and methods of payment and delivery are those valid at the moment the agreement is concluded. This information is stated with each product. All prices are in euros (EUR). Exempt from VAT under Article 90 of the Croatian VAT Act.

If the customer does not receive a notification from Byte-IT, they may have entered their email address incorrectly. In that case, please contact us at info@byte-it.hr so that our customer service can check whether the order was received.